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If you think that mail-to.us is just another mailbox, think again!

mail-to.us brings you a wealth of 21st-century features to help you manage your customer support and sales desk, and release your valuable time to handle other tasks. Maybe you’re a self-employed business-person or even a hosting or web services company that simply cannot afford to have someone back at the office responding to your important emails 24 hours a day, 7 days a week, while you’re out and about dealing with customers etc.? Well now you can!

mail-to.us manages your support or sales emails, using a centralized support ticket desk and two support crews working different shift patterns to ensure 24/7 cover, every day of the year. Simply by giving your customers one email address in the format yourname@mail-to.us or even support@yourcompany.com, and briefing us as to what level of support you wish us to provide to your customers, we will handle all the routine emails that come in whilst you’re out and about, and you can log into our system to view your messages (from any web browser) to see our replies and so that you can follow up. We can also supply you with a custom “Contact Us” form for your web site, enabling your customers to enter their sales or support enquiries on-line and start to receive responses within minutes.

• Automated ticket system that checks your dedicated mailbox for new enquiries and responds promptly with a personalized response - Your customers know within minutes that their enquiries are already being dealt with

• Review by our support staff and a follow-up email or telephone call as required

• We contact you (as briefed) if an urgent response direct from you is thought necessary

• Premier Service: For a complete support, sales and billing solution, we can install the necessary software (identical to what we use) on your site and man it 24 hours a day for you

mail-to.us can literally become an extension to your business, handling all those enquiries you might not be able to get to for several hours, and giving your customer that “feel-good” factor, by ensuring that their enquiries receive immediate response and action.